Things to check before moving

Please be sure to check before moving out

Residents with a corporate contract must initialize Life Stick

Please initialize the Life Stick device when you move out.

Initialization method

Perform the procedure from "設定(Settings)" → "ストレージとリセット(Storage and Reset)" → "データの初期化(Initialize data)" at the bottom of Life Stick home screen.

About LEONET ID & Password and LEONET point balance when relocating to another Leopalace apartament or leaving.

[LEONET ID and password] and [LEONET points] registered before relocating can be used in another Leopalace apartment. Also, other services as below are available with LEONET points even after leaving.

Shopping site "Shopping"

  • However, [LEONET ID and password] and [LEONET points] would be expired if you do not use for 90 days after moving out.
  • If the transfer operation is made within 3 days at the end of the month, the optional services may not be updated.
    In addition, regarding the option contracts after the transfer, it may not be possible to re-contract the plan that you have contracted until now. We hope for your understanding.

I forgot my LEONET ID
and password
(before using LEONET)

How to check the LEONET point balance

Regarding the use of
LEONET ID etc.
when relocating