End of the contract request

1.End of the contract request

Please, file the request to end the contract at least 1 month before the leaving date online through the the [&Leo].

The [&Leo] application can be accessed through our website, the smartphone app or the LifeStick on the TV.

Tenants that did not performed the settings for the account won't be able to file the request online.
Please refer to『Initial Settings for the「&Leo」App』for information of the initial settings for the tenant's app「&Leo」.

Check here how to perform the initial settings through the website or the smarphone app [&Leo].

Those who are not able to connect to the internet or does not have a smartphone may file the [Leaving Notice] through mail or by visiting the closest LeoPalace branch.You are not able to file the notice through phone.
If you file notice with less than one month from the leaving date, as a penalty, the rent will be charged for 1 month counting from the actual date you give the notice.

2.On the move out date

On the move out date, the room will be inspected, and the contractor must be present and pay the cancellation fee.
If is a corporate contract, the presence of the contractor is not required at inspection (for detailed information, check below 『About move out (corporate contract) 』.]
On the move out date, the presence of the contractor is required.

Have you already decided your next apartment?

There are discounts for tenants moving within LeoPalace!

For example, tenants that changed their job/school/workplace

If you changed your office, the campus of your university, or want to get closer to another area.There are discounts of the initial fees for tenants that are currently leaving in a LeoPalace building, proportional to how long was the stay.
For detailed information, call for an inquiry in the number below:

For inquiries call
0570-008-021
(10:00~18:00)※Japanese