Thank you for moving into Leopalace21.
In order to ensure a comfortable life for all residents, we ask that you follow the contents of this service guide and the "Rules for Living.
Regarding the contract details
The details of your contract are described in detail in the "Guide to Moving In" that you received when you signed the contract, from moving in to terminating your contract.
If you need to confirm the contents of the contract, change the contents of the contract, cancel the contract, or terminate the contract in the middle of term, please refer to the "Apartment move-in guide" that you received at the time of the contract instead of this manual.
If you do not have the document "Apartment move-in guide" that you received at the time of contract, please check:
- ① Apartment name and room number
- ② Apartment address
- ③ Contractor name
Please contact us at
0570-008-021(10:00～18:00)
after confirming the above.
- ※Please note that we may ask you to visit our branch office if we cannot answer the detailed contract details due to the Personal Information Protection Law.
If you’re having troubles during your stay, don’t know or need to inquire something, check for repairs, etc. please check the frequently asked questions and different inquiry forms available from our website or from your smartphone.