What to do in such a case

Basic operation of equipment and trouble shooting

Microwave

For general use

1. Heating

  • Put food inside and press the "あたため" button once, A sound will notify completion.
    (For milk and sake, individual heating functions are prepared)

2. Defrosting raw food

  • Press the "解凍" button, set the timer according to gram weight, and press start. A sound will notify completion.
Warm Defrost
  • Put the food in and close the door.
    Place in the center of a round dish.
  • Put the food in and close the door.
    Place in the center of a round dish.
  • 1. Press【あたため】
  • 1. Press【解凍】
  • 2. Adjust heating time.
  • e.g.)
    40 seconds/Turn on for up to 40 seconds
    Defrosting gram adjustment

  • 2. Adjust the heating time according to the gram label of the food
  • e.g.)
    200g/Turn on for up to 200g
  • Finish sound Peep…
  • Remove food The blinking timer display indicates the remaining time.

Is it a malfunction? before that!

  1. Sparks
    • Have you been using containers with gold or silver patterns or decorations?
    • Is there any food residue on it?
    • Is metal (aluminum foil) touching the inner wall surface of the microwave?
    • Is it operating without putting anything in it?
  2. During heating, the "buzzing" sound of the fan becomes louder or quieter.
    There is a clicking sound during heating.
    • That's not a malfunction. It is because the heating is controlled.
  3. Not functioning
    • Is the power plug securely inserted into the power outlet?
    • Is the door tightly closed?

    Re-open and close the door.
    (Due to safety design, some models cannot be heated even by turning the timer knob if more than 3 minutes have passed since the door was opened and closed.)

  4. Does not heat the food
    • Is the door tightly closed? Re-open and close the door.
    • Is the output selection switch (knob) set to "弱" or "解凍"?
    • Is the output selection switch (knob) in the proper position?
    • Is the food covered with metal containers or aluminum foil?
  5. Round plate(glass) does not turn.
    • Are the round plate(glass) and rotating roller set correctly?
    • Are tableware or containers touching the inner wall surface?

Usable and unusable containers

Glass
  • Heat resistant

Can be used

For high-temperature cooking, use heat-resistant glass containers that are resistant to rapid heating and cooling.
  • Not heat resistant

Can not use

Cut glass and tempered glass can also melt or break.resistant to rapid heating and cooling.
Plastic, plastic wrap, and silicone containers
  • Heat resistant
    (Heat-resistant temperature over 140℃)

Can be used

Some lids are heat sensitive.
The following items cannot be used.heating and cooling.
  • Foods high in fats and sugars (prone to high temperatures)
  • Sealed lid or bag
  • Containers without the "Microwave oven available" label
  • Can not use
    (Heat resistance temperature less than 140℃)

Not heat resistant

It becomes hot and melts.
Containers that change in quality due to radio waves cannot be used.
(Polyethylene, Melamine, Phenol, Urea resin, etc.)
Ceramics and lacquer ware
  • Pottery, porcelain

Can be used

However, you cannot use vessels with colored pictures, cracks, or gold and silver patterns because they may be damaged or sparks may appear.
  • Lacquerwareain

Can not use

The paint will peel or crack.
Metal
  • Metal / Aluminum foil such as aluminum / Enamel

Can not use

Cannot use wire mesh, metal trowels, or metal scorching dishes.
Others
  • Paper products / Wooden containers

Can not use

Products that use gold needles are more flammable. Heat-resistant cooking sheets can be used according to the package directions.

Daily maintenance

  1. Care and Maintenance
    • Do not leave oil or food debris adhering to the inside while heating.
      This may cause ignition or smoking
      . If it sticks, be sure to wipe it off after the unit has cooled down.
    • Soak a soft cloth in diluted neutral detergent and wring it out, then wipe with water and dry in that order.
  • Do not use items like the following.
  • Thinner, benzine, alcohol

  • Oven cleaner, powder cleanser, bleach

  • Synthetic detergent for houses, furniture, ventilation fans, acidic, alkaline detergent

  • Spray detergent, metal scrubbing brush, hard sponge

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If something is wrong or could be dangerous, please contact the Leopalace Service Center or apply using the "Equipment Repair Request Form"

  • Equipment repair request form