Things to check before moving

Please be sure to check before moving out

Residents with a corporate contract must initialize Life Stick

Please initialize the Life Stick device when you move out.

Initialization method

Perform the procedure from "設定(Settings)""ストレージとリセット(Storage and Reset)""データの初期化(Initialize data)" at the bottom of Life Stick home screen.

About LEONET ID & Password and LEONET point balance when relocating to another Leopalace apartament or leaving.

[LEONET ID and password] and [LEONET points] registered before relocating can be used in another Leopalace apartment. Also, other services as below are available with LEONET points even after leaving.

Shopping site "Shopping"

  • However, [LEONET ID and password] and [LEONET points] would be expired if you do not use for 90 days after moving out.
  • If the transfer operation is made within 3 days at the end of the month, the optional services may not be updated.
    In addition, regarding the option contracts after the transfer, it may not be possible to re-contract the plan that you have contracted until now. We hope for your understanding.

I forgot my LEONET ID
and password
(before using LEONET)

How to check the LEONET point balance

Regarding the use of
LEONET ID etc.
when relocating