What to do in such a case Basic operation of equipment and trouble shooting

Home delivery box

Some apartments are equipped with delivery boxes for use when the tenant is away. Items within 35cm(H), 40cm (W), 15cm~29cm(D) can be stored. A PIN will be set up for convenient delivery while the tenant is away.

How to lock

    1. Turn the knob to the OPEN position, then turn the dial until the desired number.
    2. Turn the knob to the CLOSE position and disarrange the numbers to lock.

How to open

    1. Turn the dial until the chosen number.
    2. Turn the knob to OPEN position to unlock the door.

If you don't know the pin code used.

  • Insert a pin in the holes located on the reverse side, and dial the number on the same row as the inserted pin. Number will stop at the previously set PIN.

How to receive deliveries while being away

    • Give your PIN to the delivery staff.
    • The delivery staff will use your PIN to open the door and use your name seal (inkan) inside to stamp the receipt (the tenant should prepare the name seal)
    • After putting delivery goods inside, the delivery staff will close the door and turn the dial to any other number.
      The tenant will use that new PIN to open the door and receive the delivery items, andlock the door when finished.
  • PIN can be changed anytime.delivery items, andlock the door when finished.
  • PIN can be changed if the deliver staff turn the dial while the door is open.
    In that case, please refer to the procedures from [If you forgot the PIN].
  • You can check from inside the apartment when you forget the code.

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If something is wrong or could be dangerous, please contact the Leopalace Service Center or apply using the 「Equipment Repair Request Form」