What to do in such a case Basic operation of equipment and trouble shooting

Kitchen stove・Ventilation fan

Kitchen stove does not heat

Is the main power turned on?

For safety, electric power cannot be switched on easily. Please slowly switch it on again. Check the circuit breaker if there's no power (all breakers must be ON). Any liquid spill on the stove may cause a malfunction. Wipe clean with a dry towel after using the stove and has cool down.

  • The stove will be very hot after using it. It's very dangerous to place a towel or wiping cloth on the stove. Do not place any flammable things around the stove.
  • If the stove has a timer, some stoves will turn off in 30 minutes.
  • Do not place any objects on the heater even when the kitchen stove is not in use.
Radiant heater part description
Top switch plate

Please use frying pans indicated for your stove type.

OKaluminum ・ stainless ・ iron
NGearthenware pot ・ heat-resistant glass ・ round-bottom pans
  • Aluminum can only be used for radiant heaters.
    Cannot be used with induction heaters.
  • Depending on the property, the stove specifications are different.

The ventilation fan doesn't work

The fan might stop working when it gets dusty. Please clean it regularly

How to take the cover off
KitchenHold the edge of the cover and pull it down.
BathroomHold the front side of the filter and slide it out.
BathroomHold the edge of the cover and pull it down.

※For more information, please refer to the "Frequently Asked Questions" section of the website.

  • As for "sick building syndrome" prevention measures, please don’t switch off the fan of 24-hour ventilation system in some of the apartments.

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If something is wrong or could be dangerous, please contact the Leopalace Service Center or apply using the 「Equipment Repair Request Form」